At Compudyne, we are committed to protecting the safety of our employees and ensuring service continuity during ordinary and extraordinary circumstances. While we do not currently foresee any impact on our operations or services due to COVID-19, we want to provide details regarding our preparedness.
We’re following local and national reports closely. We will adhere to the guidance provided by the Centers for Disease Control (CDC) and the World Health Organization (WHO) as well as all applicable public health agencies.
The following is a brief overview of our plans, with the understanding that there are significantly more activities occurring behind the scenes related to ensuring business continuity.
Compudyne offices will remain open for the foreseeable future, to Compudyne staff only. Where extraordinary circumstances warrant unforeseen business interruption, Compudyne reserves the right to close our office(s). Closure of any office does not mean that Compudyne is closed. It simply means that Compudyne wants to make sure that all employees are safe and are not taking significant risks to arrive in a physical office. Compudyne has a comprehensive remote access policy in place, so our team can ensure business continuity internally and for our clients even if an office is closed.
If a Compudyne office is physically closed due to extraordinary circumstances, it is expected that all employees will telecommute during the business day. We will notify employees and clients of office closures via email no later than 7:30 AM in the appropriate time zone.
We do not anticipate any office closures in the near future and ask that employees use their best judgment to protect themselves and others. Employees who report symptoms related to COVID-19 are asked to refrain from reporting to the office to assist in mitigating risk to the organization as a whole.
During this time, we are enforcing a “remote first” policy. We want to limit onsite visits that aren’t deemed necessary at this time. As always, we are committed to supporting your organization and business continuity. If a Compudyne employee must go onsite to repair an issue, it is essential that we are protecting our employees and your organization. We are closely following the CDC, WHO and public health agency recommendations and anticipate that our clients who are expecting an on- site visit are doing the same.
As of 3/16/2020, we plan to enforce this policy until local authorities reinstate public schools. We are closely monitoring this and will keep you updated here and via email.
Secure Remote Access
Our plan regarding remote access is expected to allow service delivery to go uninterrupted while maintaining our staff’s safety and well-being in the event of an office closure. Compudyne employees, contractors, vendors, partners, and agents with remote access privileges to Compudyne’s corporate network are responsible for ensuring their remote access connection is given the same consideration as the user’s on-site connection to Compudyne.
Connecting remotely through Compudyne’s virtual desktop infrastructure meets all security vulnerability requirements through:
- Secure remote access encryption
- Login and password protection
- Endpoint protection
- Network security
When accessing the Compudyne network from a personal computer, Authorized Users are responsible for preventing access to any Compudyne computer resources or data by Non-Authorized Users. The Authorized User bears responsibility for and consequences of misuse of the Authorized User’s access.
Compudyne will continue to monitor all potential risks for both clients and staff and will release any updates here and via email as needed.
The safety and support of our employees, clients, families and communities are always our top priority. Thank you for your understanding as we navigate through this rapidly changing unprecedented time.